Frequently asked questions.
Where are you making these things?
From the vibrant city of Miami.
What's your stuff made from?
All of my creations are handmade and hand sculpted by me I like using glass beads, seed beads, sorted threads, and clay, my new obsession. I’m always Trying different materials and methods for make your jewelry one of a kind.
How do I get in contact with you?
You can DM me on IG @escarabajo.amatista or email me escarabajoamatistard@gmail.com
Am I able to modify or add to my order once it has been submitted?
Unfortunately changes cannot be made to an order but email me ASAP and I will try my best to accommodate you to with options!
I received an incorrect or defective item due to shipping. What do I do?
Uh oh, first off I'm sorry. Email me right away and I'll make sure you end up happy!
What forms of payment do you accept?
Basically anything- all major cards and even apple / google pay!
For custom and wholesale orders, please email to : escarabajoamatistard@gmail.com
- C A R E -
Can I shower or swim with my earrings on?
For longevity purposes, no! I don't suggest showering or swimming with your earrings. Water damage to the jewelry is not fixable or refundable.
Can I sleep with the earrings on?
For extended periods of time, pressure can cause the clay to crack so it is not suggested.
What if my ESCARABAJO AMATISTA’S piece breaks?
Sad, but possible. But happens! Email me and I'll try my best to work with you on some type of solution.
- S H I P P I N G -
What are the current shipping charges?
All orders over $50 ships for FREE!
Do you offer International shipping?
Yes! Charges may vary.
How long will it take to receive my order?
All items are made to order unless otherwise specified. I am a one woman show so please allow 7-10 business days for your order to ship. Also, please keep in mind that since it is just ya girl, so unexpected delays may come up. Once you get that sweet shipment confirmation email, you can expect your package to arrive within 2-10 business days.
If you need your items delivered by a specific date, please contact me prior to making a purchase.
Do you accept returns?
I hope you love your new ESCARABAJO AMATISTA’S treasure(s) as much as I loved making it. However, if something changes, please email me and I'll work with you to make sure we're all happy.
Anything else I didn't answer? Want to just say hey? Something else on your mind? Want to pour out your emotions and deepest secrets knowing they'll be kept private? Email me! escarabajoamatistard@gmail.com